Política de Privacidade

1. O Escopo

This policy describes the types of personal data the Company collects from individuals, how that data is processed, shared with third parties, and protected.

1.2 This Policy applies to information relating to an identified or identifiable individual. An individual is considered identifiable if they can be identified directly or through a combination of additional information we hold or have access to.

For the purposes of this Policy, "processing" means any activity involving the use or collection of Personal Data, including its management, organization, and storage.

Nossos serviços são destinados a maiores de 18 anos. Não coletamos intencionalmente informações de menores, nem permitimos que utilizem nossa plataforma. Caso identifiquemos dados de menores, os excluiremos o mais rapidamente possível.

2. Quais Dados Pessoais Temos sobre Você

When you access our services, channels, or website, we collect Personal Data. In some cases, we may request specific Personal Data from you.

In other cases, we collect your Personal Data by analyzing how you use our Services or interact with our support channels, or by receiving your information from our third-party partners.

3. Não Exigimos a Divulgação de Informações Pessoais

Providing personal data is optional. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. Quais Dados Pessoais Coletamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more details on the processing carried out to protect legitimate interests.

5.4 Below is a list of reasons and legal bases we may rely on when processing the information you provide to us:

6. Transferência de Dados Pessoais a Terceiros

6.1 A Empresa também pode compartilhar Dados Pessoais com prestadores de serviços terceirizados, incluindo provedores de hospedagem, armazenamento de dados de endereço IP e análise de experiência do usuário.

Você também pode solicitar que compartilhemos seus Dados Pessoais específicos com plataformas de trading de terceiros. Nesses casos, forneceremos a essas plataformas os Dados Pessoais que você nos tiver fornecido. O uso desses dados estará sujeito às políticas de privacidade de cada plataforma. Seus Dados Pessoais poderão ser compartilhados com múltiplas plataformas de trading.

6.3 The Company may share Personal Data with related entities or business partners to support the enhancement and improvement of the products and services offered to its customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

Também podemos compartilhar seus Dados Pessoais com potenciais investidores ou compradores, e com credores da Empresa ou de qualquer outra empresa do grupo, no contexto de uma transferência ou venda de ativos, fusão, reestruturação, consolidação ou processo de falência envolvendo a Empresa ou qualquer outra entidade do grupo.

7. Cookies e Serviços de Terceiros

We may work with third parties — such as advertising networks and analytics providers — that operate on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies são pequenos arquivos de texto armazenados no seu dispositivo quando você visita o site. Eles coletam informações sobre suas preferências e hábitos de navegação para melhorar sua experiência, registrar suas preferências e personalizar os produtos e serviços de seu interesse. Os cookies também são utilizados para fins estatísticos e analíticos.

Some cookies used on this Site are session cookies. These are downloaded temporarily to your device and expire when you close your browser. Others are persistent cookies, which remain on your device after the browser is closed. Persistent cookies help the Site recognize you as a returning user and allow you to re-access the Site more seamlessly.

Please note that some or all of the Site's features and functions may not work as expected if this occurs.

Online Tracking Notice: this service does not currently respond to "do not track" signals.

8. Retenção de Dados Pessoais

The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, or orders.

8.2 We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will retain that arrangement for a further 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Transferências Internacionais

9.1 Suas informações pessoais podem ser transferidas para outros países, incluindo a terceiros países ou organizações internacionais. A Empresa adota todas as medidas necessárias para proteger os Dados Pessoais fornecidos e garantir que os usuários possam exercer seus direitos e acessar recursos legais eficazes.

9.3 A Empresa pode fornecer informações sobre as medidas de segurança adotadas para proteger seus Dados Pessoais transferidos para países terceiros ou organizações internacionais. Entre em contato pelo e-mail: support@denvestanca.com

10. Segurança dos Dados Pessoais

10.1 Adotamos medidas organizacionais e técnicas adequadas para proteger os Dados Pessoais, incluindo proteção contra destruição, perda ou modificação acidental ou ilegal.

10.2 We cannot guarantee that your Personal Data will be kept entirely free from errors. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including, but not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.

In some cases, we may be legally required to share your Personal Data with third parties, such as public authorities. These obligations are outside our control, and we cannot guarantee the security of your Personal Data once it is in the hands of those third parties.

10.4 Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any Personal Data you transmit to Us online.

11. Hyperlinks para Sites de Terceiros

Our website may contain links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such sites or applications.

When accessing any third-party website or application, review its privacy policy before proceeding. Exercise caution when sharing any Personal Data with third parties.

12. Alterações nesta Política

This Policy may be updated at any time. If changes are made, we will notify you by publishing the updated Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Seus Direitos

You have the right to request verification of the accuracy of Personal Data collected about you, to have any errors corrected, and to have Personal Data deleted where it is no longer necessary. You may also restrict the scope of how your personal information is processed.

If you are an EEA resident, please refer to this page. These rights apply to the Personal Data you provide to us. To exercise any of these rights, contact us at the email address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed by the Company. Where applicable, you may access that Personal Data. The Company will provide one electronic copy of your Personal Data currently under processing and may charge a reasonable fee for any additional copies. Where you request it, the data will be provided in electronic format. The right to access Personal Data must not infringe on the rights and freedoms of third parties. If a request would prejudice the rights or freedoms of another person, the Company may refuse or limit its ability to fulfill that request.

13.4 Right to Rectification The Company has the right to rectify inaccurate Personal Data. You have the right to require that any incomplete Personal Data relating to you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, at any time and on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation imposed by European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrições de processamento Se você tiver dúvidas sobre a exatidão dos seus Dados Pessoais, poderá solicitar à Empresa que limite o processamento desses dados. Caso essa restrição seja aplicada, os Dados Pessoais só poderão ser mantidos com o seu consentimento, para a criação, o exercício ou a defesa de direitos legais, para a proteção dos direitos de outra pessoa física, ou por razões de interesse público relevante na União Europeia ou em um Estado-Membro.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not interfere with the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on legitimate interests pursued by the Company or by third parties. This includes profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you establish that your rights, freedoms, or interests override those grounds, or that the processing relates to the exercise, establishment, or defence of legal claims. In relation to direct marketing You have the right to object at any time to the processing of your Personal Data for direct marketing purposes.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with a supervisory authority. Specifically, you may submit a complaint to a supervisory authority established by a European Union member state to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. EU and member state law may limit your rights regarding your Personal Data, as set out in this section 13.

We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if required, depending on the nature and volume of requests received. You will be notified of any extension, along with the reasons for it, within one month of receiving your request.

Under Section 13, information provided in response to a rights request is free of charge, unless the request is unfounded or excessive — particularly where requests are repetitive. In such cases, we may charge a reasonable fee to cover the administrative costs of providing the information or fulfilling the requested action, or we may decline to act.

If we have doubts about the identity of the person who submitted your request, we may ask that individual to provide reasonable proof of identity.